Unlimited support during regular business hours is one of the major features of our Total Management Magic solution and is only available as a part of that program. In conjunction with our monitoring and maintenance programs, unlimited support provides truely "Worry-Free I.T." for small and mid-sized businesses, removing I.T. distractions and down-time to allow you and your staff to focus on your core business priorites: Increasing sales and improving profits. Advantages include...
NO MORE "BILLABLE HOURS" - You get “all-you-can-eat” support and (if and when needed) repairs via telephone, remote access or on-site service (during business hours). After-hours support is also available (additional charges apply).
NO MORE ADDED LABOR CHARGES - Never again will you hesitate to call for service during regular business hours, no matter how minor the issue, because it will never cost you a dime more than your fixed flat-rate fee.
NO MORE DECISIONS AS TO IF YOU SHOULD TRY TO FIX AN IT PROBLEM YOURSELF - Never again will you be distracted by I.T. issues that you have been handling yourself in the past. Let us do it; it won’t cost you a dime more and you can focus on your business rather than on technology issues.
NO MORE UNEXPECTED SERVER REPLACEMENT COSTS - Should you have an unrepairable server crash you won’t have to worry about large additional hardware and costs; all labor is covered by your fixed flat-rate fee and we provide you with a free replacement server to be sure your systems are back up and running as quickly as possible. Some limitations may apply.
NO MORE TRADING MONEY FOR LABOR HOURS - You no longer pay for repairs by the hour. Instead, you are paying for guaranteed peformance-based results. More than ever, it is in our best interests to keep you systems running smoothly and keep you network as stable as possible with minimal downtime.
NO MORE HASSLES WITH OTHER I.T. HARDWARE & SOFTWARE VENDORS - The Unlimited Support provided with our Total Management Magic solution includes complete I.T. Vendor Management services. You no longer deal with your ISP, your telephone/VOIP service provider, your Copier vendor, or your major software application vendors; we handle all of them for you! Note: Some limitations may apply. Vendor support contracts (cost borne by client) may be required with some major applications.
|Schedule your FREE no-obligation Managed Solutions Consultation now to determine if our Managed Solutions can lower downtime and save money for your business!|